Customer Satisfaction Survey

Based on your recent experience with the service department at Cameron Instruments Inc.,

Please answer the following questions on a scale of 1 to 5

(1 = Strongly Disagree, 5 = Strongly Agree).

The RMA (Return Merchandise Authorization) process was clear and easy to follow. 12345Not Applicable

I was kept informed of all time delays and changes required. 12345Not Applicable

All of my questions and concerns were answered in a timely manner. 12345Not Applicable

Special requests and requirements were followed as instructed. 12345Not Applicable

The unit was serviced and (or) calibrated as requested. 12345Not Applicable

Service turn-around-time was as promised 12345Not Applicable

Cameron Staff were friendly and knowledgeable to speak with. 12345Not Applicable

Rate your overall experience at Cameron Instruments Inc. 12345

Please tell us what we did well or what we could improve on.

Would you like someone at Cameron to follow up with you? YesNo

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